Experience Confidence

BBCG pledges to maintain a high level of client satisfaction through exceptional service and technical excellence. This approach builds confidence with our clients time and time again.

Expertise
With collective experience levels surpassing a lifetime, the BBCG team does not rest on its laurels. The experience accumulated by BBCG professionals and their technical backgrounds extends into all aspects of claim resolution.

Quality
The entire team at BBCG is trained and motivated to deliver to the highest standards of quality on all client matters.

Communication
BBCG pledges clear, concise and regular communication with our clients. To that end, BBCG’s operating guidelines require regular narrative reporting as well as file reviews and monthly summaries so clients are kept abreast of file progress and case developments.

Structured Investigations
A core competency, BBCG is recognized for performing professional and technically superior investigations in a prompt manner. Well documented, our approach addresses all relevant relationships and covers the entire sequence of events.

We deploy a team approach and engage the right complement of resources including accountants, engineers and other specialists as required. Should litigation be required we bring an innate ability to work with appointed legal counsel to manage the process to the client’s best advantage. We can tap into expert witnesses when required but often BBCG professionals are called upon to provide expert testimony.

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